Orders are shipped within 3-7 business days. You can expect your order to arrive in one to two weeks.

We often order products new to your door which may lead to longer shipping times.

As long as you are an active member, you can keep items for as long as you want. Members often keep certain items for weeks or months, and send others back after one use. The choice is always yours.

When you cancel your subscription we will send you a return shipping label.

IMPORTANT: Items must be returned within 3 business days of subscription cancelation or else you will be charged the full retail price of the product.

Items must be returned within 3 business days of subscription cancelation or else you will be charged the full retail price of the product.

Your subscription includes rental coverage for general wear and tear.

Significant damage, lost pieces, and theft are not covered. In those cases, you will be charged the current "original retail price" of the item plus applicable tax.

Yes. However, we often ship products brand new to your door depending on availability.